Frequently Asked Questions

How do I book a photographer?

Browse our photographers, view their portfolios, and click “Book Now” on their profile. Fill out the booking form with your session details.

When do I pay?

Payment is made after the photographer accepts your booking request. Your payment is held securely until after your session.

What if I need to cancel?

Check our cancellation policy. Cancellations made 48+ hours before the session receive a full refund.

How do I receive my photos?

Photographers upload photos to your private gallery within 7-14 days after the session. You can download them directly.

How do photographers get paid?

Payment is released to photographers 24 hours after the session completion and photo delivery.